Frequently Asked Questions

No. We handle the technical side for you. You’ll get clear, jargon-free insights, and we can apply optimisations for you if your team doesn’t have in-house support.

Yes — entirely. VellumSEO is part of a nonprofit digital initiative. There are no fees, no upsells, and no hidden costs. We're here to support charities with limited digital capacity.

We assess your website’s structure, speed, mobile usability, content, and search performance. You’ll receive a simple report showing what’s working, what’s not, and what we can fix.

Yes. Our content optimisation service helps improve clarity, keyword targeting, and engagement. We also support you in creating new content based on what people are actually searching for.

No installation is required. We’ll work with your existing site — whether it’s WordPress, Squarespace, Wix, or something custom.

Absolutely. In fact, we designed it with smaller charities in mind — especially those without full-time comms or digital teams.

It varies, but many charities see improvements in traffic and visibility within a few weeks of implementing our recommendations.

Yes. We’ll guide you through each step and provide advice tailored to your goals. If you prefer, we can handle most of the work for you.

Getting started is easy. Just head to vellumseo.com/get-started and fill in your charity’s details. We’ll automatically verify your charity, review your website, and get in touch with your free audit and next steps.